Data Protection, Feedback & GDPR

Data Protection, Feedback & GDPR

At Inspire Partnership, we are a community of schools committed to excellence in every outcome.  This commitment extends to how we listen to our community and how we protect the personal information you entrust to us.

 

Accessibility Support

If you have any difficulty making a request in writing or online, for example, due to a disability or if English is not your first language, please let us know.

We are committed to providing a supportive environment and will work with you to ensure your request is captured accurately.

Compliments, Comments & Complaints

We value open, honest, and collaborative communication. Your feedback helps us celebrate our successes and identify where we can improve.

  • Compliments and Comments: We are proud of our staff and pupils. If you have had a positive experience or a suggestion for innovation,  please contact the school office directly using contact details available on this page of our website.

  • Complaints: We aim to resolve all concerns in a supportive and professional manner. If you have a concern, we encourage you to speak with the school’s Headteacher in the first instance. Our formal Trust Complaints Policy is available on the ‘documents & policies’ page of our website for further guidance.

  • Data Protection & GDPR Complaints: If your complaint is specifically about how we have handled your personal information, a data breach, or a Subject Access Request, it is handled under a specific statutory track in line with the Data (Use and Access) Act. Please direct these concerns straight to our Data Protection Officer (details below). We will formally acknowledge your data complaint within 30 days and investigate it.

Our Commitment to GDPR & DUIA

We take our responsibility for safeguarding your data seriously, ensuring our practices remain compliant with the UK General Data Protection Regulation and the Data (Use and Access) Act.

For detailed information on how we handle your information, please view the Privacy Notices published on all Trust sites.

Your Data Rights & Subject Access Requests (SAR)

You have the right to request a copy of the data we hold about you or your child.

How to make a request:

You are not required to use a specific form to make a request, and you can contact us in the way that is most convenient for you:

  • Online: You can email our Data Protection Officer (WNTAI Services Ltd) at dpo@wntai.co.uk.

  • Using our Optional Form: We have a standard SAR form available which you may find helpful to ensure we have all the details needed to find your information quickly. However, you do not have to use this form.

  • By Post: You can write to us at the address listed below.

  • In Person or by Phone: You can speak to the office staff at your child’s school or call the Trust central office at 01924 679683. We will help record your request for you.

Contact our Data Protection Officer:

For any matters related to GDPR, data protection complaints, or formal data requests, please contact:

Mr N Stott – Data Protection Officer

c/o Inspire Partnership Multi Academy Trust

Maypole Centre,

High Street,

Gawthorpe,

Ossett,

WF5 9QP

Email: dpo@wntai.co.uk

Telephone: 01924 679683

Freedom of Information (FOI) Requests

As a public authority,  Inspire Partnership Multi Academy Trust is committed to openness and transparency. In accordance with the Freedom of Information Act 2000, you have the right to request access to official, non-personal information held by the Trust or our individual schools / academies.

  • Our Publication Scheme: Before making a formal request, please check the ‘documents & policies’, ‘performance‘, ‘trust documents‘ and ‘trust finances‘ pages of our website. In line with the Information Commissioner’s Model Publication Scheme, we routinely and proactively publish information regarding who we are, what we spend, our priorities, and our policies.

  • How to Make an FOI Request: If the information you require is not already publicly available, your request must be made in writing (including email). It must state your full name, an address for correspondence, and a clear, specific description of the information you are seeking.

  • Where to Send Your Request:

    • For Central Trust requests, please email our Data Protection Officer at dpo@wntai.co.uk.

    • For school-specific requests, please write to or email the school office using contact details available on this page of our website,  addressing your correspondence to the Headteacher.

  • Response Times & Charges: We will respond to valid requests within 20 school days. While information is generally provided free of charge, we reserve the right to charge for disbursements (such as photocopying or postage) or if the cost of locating and extracting the data exceeds the statutory threshold.